![dimage minolta camera dimage minolta camera](https://content.propertyroom.com/listings/sellers/seller1/images/origimgs/konica-minolta-dimage-a2-8mp-digital-camera-1_5112015202546671481.jpg)
The video shows no picture but sound but who listens to a novice! I feel that for customers in the US it is "check your camera for possible CCD fault and send for replacement" and for customers in INdia, we have to make them see all that the camera is suffering from but still they would have their own way. I wrote to Sony Asia Pacific twice and then got a call ffrrom Sony India but the man sounded suspicious of my claim about faulty CCD! So now the camera is with a service center for inspection and thet say it could be a faulty Lense whereas I have checked all steps for a faulty CCD. Seems customers of Sony India are second grade customers for Sony. I sent the request regarding faulty CCD of my DSC H1 to Sony India but as usual they didn't reply. I thought of sharing some development with you about Sony India.
#Dimage minolta camera update
I'll update here when its been returned - or maybe binned! The chap on the phone said turn-around time is typically 3 - 4 weeks, well mines been in its box now for a year so 3-4 weeks more wont hurt. Another downside here is that once the camera is inspected, if the CCD unit is not at fault, you will have to decide whether to pay to have the fault rectified or ask them to return it or bin it. The crucial bit here is that, unlike the U.S where KM (via sony) pay for the collection and return, us Brits have to pay for the camera to be sent to them.
#Dimage minolta camera free
They will also return the camera free of charge. Explain to the helpful chap just what the problem is and he will probably say something like 'just send in your camera with a note saying suspected CCD fault, please inspect and replace free of charge.' If your camera turns out to have a faulty CCD unit, konica minolta will pay these people to replace it free of charge to you the owner.
![dimage minolta camera dimage minolta camera](https://lh6.googleusercontent.com/-WUjdwWUgmAM/URnNUubaMRI/AAAAAAAAAxc/5Ekif2igeFE/s640/dimage%2520a2.jpg)
This is the number of Konica Minoltas approved repairs agent in the UK, namely J.P Service Solutions, Hempstalls Lane, Newcastle ST5 0SW. 1> goto this address: english/importantnotice_en.0.html 2> Read the appropriate guide for your model of camera (all the Dimage versions are here) 3> If your particular symptoms dont match the ones in the photos exactly, the fault you are experiencing may still be due to the faulty CCD unit.
#Dimage minolta camera series
Ok, just to clarify the repairs process for all readers in the UK who have a Konica Minolta Dimage series camera with a suspected CCD fault. However this offer was for a very short duration: Please see this Sony link for the details.īy the way, If you have a Konica Minolta digital camera experiencing these issues, Sony at one time would have also fixed this for your for free. For these two specific cameras, Sony will offer the free repair until May 31, 2011, at that point the free repair offer expires. ( UPDATE June 2010): Sony has abandoned the free repair of all cameras, with the exception of T3 and the T33. Sony will also cover the cost of shipping and handling from and to addresses within the United States and US Territories for service to correct this issue." Sony will repair your product, free of charge, where the issue is caused by the image sensor device provided the failure is not due to abuse, misuse or neglect. "Based on the information provided, your product may be affected by the CCD image sensor issue and needs to be sent in for evaluation and possible repair. The following was the verbage of the original Service Advisory: